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Computer outage at GC Clerk’s office ends

Matt Lasley Reporter

9 months 8 days 15 hours ago |750 Views | | | Email | Print

UPDATED: The Grayson County Clerk’s office faced a computer outage early this week but are “up and running and back to normal,” according to Bookkeeper Tanya Kessinger.


The computers in the clerk’s office, located at 10 Public Square in Leitchfield, had gone down completely at 2 p.m. on Friday October 4 and remained down until 10 a.m. on Monday, Oct. 7, Kessinger said.


After 10 a.m. on Monday, the computers turned on and off sporadically, which, along with the four-day outage, caused the employees of the clerk’s office to fall behind in their work, Kessinger said.


“It affects all transactions - renewals, transfers, and everybody who needs to do business [with us],” Kessinger said.


The clerk’s office had contacted Frankfort to report the issue, and, in turn, Frankfort reported that AT&T was working to resolve the issue, Kessinger said.


As of Tuesday, Oct. 8, Kessinger said the office’s computers were fully functional again.


According to Kessinger, the past week’s outage was the first time the computer systems in the clerk’s office have been down for such an extended period of time.


“Usually, they’re back up the next day,” she said.

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