A Grayson County native has been named vice president of safety, quality and patient experience for Baptist Health, responsible for leading the system’s efforts to provide the highest quality of care.
Karen Higdon, DNP, RN, NEA-BC, will oversee all facets of safety, quality and patient experience, helping create a system-wide patient care model that incorporates consistency, value and clinical outcomes. Her new role with Baptist began Aug. 18.
Higdon is the daughter of Delores and Louie Alvey, of Leitchfield.
Previously, Higdon served as vice president and chief nursing officer for Baptist Health La Grange.
She joined Baptist Health in 2011 after serving as director of patient care services for Norton Hospital. She also has served as nurse manager of the transitional care unit for Norton Audubon Hospital and clinical liaison for Kindred Hospital.
Higdon holds a doctor of nursing practice degree and a master’s degree in nursing administration/leadership from the University of Southern Indiana in Evansville, and a bachelor’s degree in nursing from Western Kentucky University. She graduated from Grayson County High School.
She is a member of the American Organization of Nurse Executives and Kentucky Organization of Nurse Leaders.
During Higdon’s nursing leadership at Baptist Health La Grange, the hospital was one of 12 hospitals nationwide to receive a Press Ganey Top Improver Award® (2012) for improved clinical performance. Recently, she has led collaborative efforts to improve patient experience across the Baptist system by implementing care processes centered on patients’ needs, including a focus on hourly rounding. As a result, analysts have seen patient experience scores increase system-wide.
About Baptist Health
Kentucky’s Baptist Health (formerly Baptist Healthcare System), headquartered in Louisville, owns seven acute-care hospitals with more than 2,100 licensed beds in Corbin, La Grange, Lexington, Louisville, Madisonville, Paducah and Richmond. Baptist Health manages Hardin Memorial Hospital in Elizabethtown and Russell County Hospital in Russell Springs.
For 90 years, Baptist Health has stood for high-quality care, patient satisfaction and nursing excellence, owning two of the four adult Magnet-designated hospitals in Kentucky. Baptist has grown its physician network to more than 450 employed physicians and more than 1,600 independent physicians. In addition to hospitals, Baptist Health includes urgent care and retail-based clinics, home health care, outpatient diagnostic and surgery centers, occupational medicine and physical therapy clinics, fitness centers and a health maintenance organization (HMO).